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Patient Care Services @ Fortis, Vasant kunj

1 - 4 YearsDelhi NCR

Posted: 13 days ago

Job Description

Appointment, admission and discharge of patients : Billing, generate invoices, maintain daily scrolls, provide Cash/ Credit/ Corporate billing and discount information to customers
Registration: Complete the registration process in a timely and accurate manner

Cashiering: Submit deposited cash/ cheque/drafts/credit slips to finance. Hold Responsibility for short cash, fake currency and opening and closing of shift.

MIS: Maintain and generate process related data as and when required by the HOD

Preventive Health Check: Coordinate smooth and timely flow of PHC patients, follow up of their reports & post check up consultation as per patients convenience

TPA: Provide a seamless and trouble free experience in getting cashless treatment. Follow up with various TPAs/corporates about status of payment. Update patients and doctors about status of authorization

Provide patients with information regarding advised investigations and procedures
Assist and direct patients that have come in for health check up
Manage and record time spent by patient as mentioned in the standard operating procedure
Co-ordinate for timely delivery of the report at the designated counter
Maintain service standards as specified in the standard operating procedure
Diligently adhere to patient flow-chart and highlight any process related issue to shift supervisor and HOD on shift basis
Interface with SRL Ranbaxy Lab and other diagnostic areas for patients investigation reports
Uphold basic standards of cleanliness of work place area as well as self-grooming, and demonstrate use of standard phrases and telephone etiquette during all points of customer interface
Proactively distribute feedback forms and seek suggestions from patients/attendants
Possess comprehensive knowledge of all HIS applications, all instructional manuals and operating procedures applicable to the job profile
Effectively utilize all communication systems
Adhere and contribute to cordial inter and intra team relations
Complete any other ad-hoc task assigned by the concerned superior

Salary: Not Disclosed by Recruiter
Industry: Medical / Healthcare / Hospitals
Employment Type: Permanent Job, Full Time
Keyskills:

Company Profile

Fortis Healthcare Ltd
Fortis Healthcare Limited is a leading integrated healthcare delivery service provider in India. The healthcare verticals of the company primarily comprise hospitals, diagnostics and day care specialty facilities. Currently, the company operates its healthcare delivery services in India, Dubai, Mauritius and Sri Lanka with 45 healthcare facilities (including projects under development), approximately 10,000 potential beds and over 374 diagnostic centres. For more information, please visit www.fortishealthcare.com
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Contact Details

Recruiter Name:Neeharika

Contact Company:Fortis Healthcare Ltd

Telephone:9953835091

Email :neeharika.sapra@fortishealthcare.com

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